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Your complete guide to managing your contract

Whatever stage you’re at in your agreement with us, this section will tell you everything you need to know and exactly what to expect. And don’t forget, we’re here to help with any other queries you have along the way.

Starting your contract

Find out how to arrange a test drive, place your order and more.

Renewing your contract

We’ll contact you to discuss your options around 6 months before it ends.

Amending your contract

Need to make changes? Here’s how to request an amendment.

Returning your vehicle

Find out how to prepare it for collection, and check out your other options.

Requesting a novation

See how to transfer your lease agreement from one party to another.

Ending your contract

No longer need your vehicle? Here’s how to make an early termination request.

Arranging maintenance and repairs

If your contract’s ending, and your vehicle requires servicing or repairs before you return it to us, here’s how to make a booking with our maintenance team.

Contact us

Any more questions about your Alphabet vehicle or contract? Talk to our team of experts on 0370 50 50 100.

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