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How to end your contract early

If you no longer require your Alphabet vehicle, you can ask for an early termination quote at any point during your agreement. The type of termination you can get will depend on the contract you have with us, and we'll consider multiple factors (e.g. the market value of your vehicle) when calculating your early termination quote. All early termination quotes are valid for up to 28 days.

If there is a charge, the full amount will be required when you return your vehicle (any excess mileage and damage may also be charged after the vehicle is returned.) This will be taken via your current payment method.

If your vehicle is taken out within a company car scheme, you'll need to discuss ending your contract early with your fleet manager before you contact us for a quote. To request a quote, fill out the form found below. 

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Get a quote

To get a quote for ending your contract early, fill out this form. We'll respond within 3-5 working days. 

Alternatively, speak to our team using the contact details below.

Request Information:
You are agreeing that Alphabet GB Ltd, Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB processes and uses your personal data for customer care and for personalised communication of Alphabet's product and service information. You are also agreeing to be contacted for market research purposes. Alphabet GB Ltd. may transmit this data to authorised suppliers of products and services and other BMW Group companies stated within Alphabet’s Privacy Policy and you agree that these companies also contact you for the purposes mentioned above.

Alphabet (GB) Limited would like to keep in touch with you from time to time. In order to ensure that you receive relevant and personalised communications, we will use your data to create an individual customer profile and we may share your personal data between BMW Group companies, authorised suppliers of products and services where relevant. This may include data you have provided to these companies, or which is generated by your use of Alphabet products, for example contact details, preferences, customer history. Further information can be found in Alphabet's Privacy Policy.

You can amend or withdraw your consent at any time by contacting Alphabet at admin.support@alphabet.co.uk or by phoning us on 0370 0120 396. You are also able to request information about your data stored at Alphabet as well as request correction, deletion or restriction of your personal data.

Read the BVRLA Guidelines

See what's covered by the BVRLA's Fair Wear & Tear guidelines.
 

Early Termination FAQs

Got a question about ending your contract early? Our FAQs might already have the answer.

Speak to our expert team for a quote

You can email us: calculations@alphabet.co.uk 
Or call us: 0370 0120 341

Explore your options...

Amend your contract

You may want to extend your agreement with us

Buy your vehicle

Get a price quote for purchasing your vehicle

Order a new vehicle

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