Got questions? We’ve got answers
If your vehicle is under a Contract Hire agreement, you can get a quote online via our dedicated Alphabet Driver Sales quotation website located here.
If your vehicle is an Employee Scheme vehicle, please contact our Sale to Driver team by email at remarketingallocations@alphabet.co.uk
For any Finance Lease or Contract Purchase vehicles, please contact the Calculations team via calculations@alphabet.co.uk
Please note: we can only provide purchase price quotations after the first 12 months of your agreement. Any early termination charges that may apply will be invoiced separately from the purchase of the vehicle.
Please use your vehicle registration number as the reference when making payment - this helps us to allocate your funds to the correct account.
Due to recent changes to vehicle taxation, you will not be able to benefit from any remaining tax on the vehicle. You must tax your vehicle from the date you take ownership. To use the online service, please visit: https://vehicletax.service.gov.uk/ and follow the online instructions. You will need to quote the 12-digit reference number on the V5C/2 (green slip) as shown below.
Alternatively, you can take the V5C/2 to your nearest post office. If you have not received your V5C/2 certificate and you need to tax your vehicle immediately, please let us know and we will email the 12-digit reference number to you.
No, the company named on the hire agreement is responsible for any end of term charges but please note that any price quote we provide to you before the contract end date is subject to the vehicle’s final condition and mileage.
If you have any other questions, call us on 01625 417980 or e-mail us at alphabetdriversales@bca.com.