Skip to main content
Man opening blue car door. Smiling to woman walking towards him.

Payment Portal

Quick and simple online payments

While you’ll usually pay any Alphabet invoices by monthly Direct Debit, you might occasionally want to make a one-off payment – perhaps if a fine needs to be paid manually or if a Direct Debit has failed – or check if there are any outstanding payments due on your account.

 

You can do that using our payment portal. It’s a self-service system that lets you to make payments by credit or debit card.

What’s so good about the payment portal?

  1. Woman smiling at person in front of her.

    Ready when you are

    It’s available 24/7 whenever you need it

  2. Person sitting at a desk with a computer monitor displaying an online form, surrounded by colleagues.

    Clear and transparent

    View a summary of outstanding invoices, select which ones you want to pay, offset any credit notes and dispute any invoice you’re not sure about

  3. Three women discuss in front of a green car, holding a tablet.

    You’re in control

    You can set up an account yourself – no need to contact us

Getting started is easy

Simply create an account by visiting the portal and clicking the ’Register’ button.

Download our Payment Portal guide

Related services

Pay by phone

You can also pay an invoice using our automated card payment line. Call 0370 5050 185 and select option 1

Manage your invoices

You can view and download your invoices using our separate invoicing portal – a secure, paper- free service to help you manage your fleet and keep it moving.

Set up your payment portal account

It’s quick and simple to do and if you have any issues you can always call our Collections team on 0370 5050 185.