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Fleet services

Because mobility 
should feel effortless

From daily driving to dealing to with the unexpected, our range of useful fleet extras are all designed to keep your workforce moving smoothly.

With Alphabet, you have the reassurance of knowing that whether your team are commuting, travelling for work, or even dealing with something unexpected, our services are there to assist them and you.

 

A range of additional services – from regular servicing and maintenance to roadside assistance and accident management – all offer an extra layer of support to keep your business moving without disruption. We work closely with you to find the right mix so you can stay focused on fleet management with less paperwork, less downtime, and more peace of mind.

Core services

A range of fleet assistance options

Running a fleet no matter the size, comes with complexity. The larger the fleet, the more challenging the issues – but we’re here to help make it manageable. Our core services are designed to keep your vehicles moving, minimise downtime, and reduce admin load. Discover how our solutions support your business, day in, day out.
  1. An Alphabet employee checks and inflates a car tire in a service area with parked vehicles.

    Vehicle servicing and tyre management

    It’s essential to keep every vehicle in your fleet roadworthy — both for safety and to stay compliant with the law. At Alphabet, our network of authorised workshops provides full servicing, repairs and tyre replacements in line with BVRLA guidelines, all managed digitally to minimise downtime and follow-up costs.

  2. Man in a light shirt leans against a blue car while talking on a mobile phone in a parking lot.

    Accident management

    Unfortunately, accidents happen. Fortunately, with Alphabet, we keep claims simple. We manage the entire process from start to finish, provide real-time claim updates, and help you keep repair times and costs under control. 

  3. Person using a laptop at a desk in a modern office, interacting with the Alphabet digital platform displayed on the screen.

    Online invoicing

    With our online invoicing platform, you can view your invoices and any fines wherever you are. Uploaded within 24 hours and stored for up to seven years, this secure, paper-free service helps you to keep your fleet moving.

  1. Two people in a car with seat belts, viewed through the windshield.

    Glass management

    You can keep your fleet’s windscreens in perfect condition with our 24/7 glass management system. Our trusted supplier offers your drivers the flexibility of over 100 centres, or we can arrange for one of our 700 mobile technicians to come to you - this is dependent on your repair or replacement requirements. Please note, this service is pay-to-use, so you will need to sign up to access it.

  2. Person in a striped blazer with arms crossed standing in front of a window.

    MOT preparation

    A vehicle needs its first MOT by its third anniversary of registration and then annually. To help your fleet get ready for this, we’ve put together a 10-step checklist to ensure you can spot a defect that could easily have been avoided. 

  3. Person in a blue suit seated indoors near a modern structure, hand resting on an armrest.

    Grey Fleet management

    Grey Fleets pose well-known financial and legal risks, so it is vital to manage them properly. Our Grey Fleet Management tools help transform these challenges into a more productive element of your company’s overall mobility provision by controlling costs, fulfilling Duty of Care obligations, and covering driver, vehicle and policy issues.

Additional services

Travel with confidence – backed by Alphabet’s all-round support

Our range of additional services are designed to resolve unexpected challenges like accidents, technical issues, or breakdowns swiftly. We also handle time-consuming tasks such as tax and fine management – so you can keep your fleet moving with complete confidence.
Two people standing next to a white car, discussing information displayed on a tablet in an outdoor setting.
Corporate fleet services

Roadside assistance

When your vehicle breaks down, every minute counts. Alphabet’s Roadside Assistance offers fast support at home or abroad. The service includes unlimited assistance across Europe through trusted partners.
Fleet servicing and fleet management assistance

Other services

Tax management

We make managing taxes for your fleet easy. We ensure accurate, on-time processing for vehicle-related taxes, keeping you compliant without having to worry about admin details.

Man in a white sweater sits at a computer and takes notes in a notebook.

Fine management

We handle everything from parking tickets to speeding fines for you. We manage the entire process, ensuring fast payment, proper documentation, and fewer disruptions to your business.

Two women stand on the sidewalk and look intently at a tablet.

Fuel and charging management

We ensure easy access and clear tracking on everything from petrol and diesel use to electric charging. Your drivers stay mobile with minimal effort, while you keep on top of costs and consumption.

Woman charges an electric car at a charging station.

Charging infrastructure

If you’re looking to electrify, we can support with expert advice and reliable partners to plan, install, and manage charging infrastructure tailored to you.

Man in a light suit stands next to an electric car and holds a charging cable at a charging station outside a modern building.

Online services

Access and manage your fleet around the clock. Our digital tools simplify tasks from online appointment scheduling to retrieving vehicle data, giving you full transparency and control.

Woman with dark hair at a curved monitor.

Safety/Eco driver training

Improve road safety and reduce emissions with targeted driver training. Our programmes encourage responsible behaviour, helping to lower risk and support sustainability goals. This is an opt-in pay-on-use service, so let us know if you want to include it in your contract. 

Two people in a car with seat belts, viewed through the windshield.
Fleet management tools

See how our tools and software can assist your fleet management

Take a look at our digital solutions and discover how each tool can enhance specific aspects of your fleet management, from emission reductions and maximum flexibility to improved performance and cost control.
  1. Alphabet Carbon Manager

    Measure, report, and reduce your fleet’s carbon footprint with GHG-compliant data and clear visualisations that allows you to make informed, eco-friendly decisions.

  2. Person sitting at a desk with a computer monitor displaying an online form, surrounded by colleagues.

    AI-driven Fleet Reporting

    A personal AI Assistant that helps you navigate complex data, identify trends, and make smarter fleet decisions with confidence based on real-time insights.

Talk to our experts

Whether you’re looking to simplify admin, boost driver safety, or keep your fleet running, we’re here to help. Our experts offer comprehensive knowledge and clarity, focused on your specific requirements.
  • Email us

  • 0370 50 50 100

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Got questions? We’ve got answers

Fleet maintenance is an optional service we offer to manage the servicing, repair and upkeep of your fleet.

 

With Alphabet Maintenance, any vehicle that joins your fleet is instantly covered for any maintenance and servicing, repair work and breakdown recovery. The maintenance cost is included in the monthly rental you pay for each of your vehicles.

Fleet maintenance is crucial for ensuring vehicle safety, legality, and reliability, which in turn minimises downtime, reduces costs, and enhances your company's reputation and environmental goals.

A comprehensive package of services is included within our maintenance service.

 

With Alphabet Maintenance, your vehicles are covered for any maintenance and servicing, repair work and breakdown recovery. The maintenance cost is included in the monthly rental you pay for each of your vehicles.

 

Our maintained contracts do not include:

 

  • Oil top-up between services
  • Screen wash
  • AdBlue top-up between services
  • Glass repair/replacement (this is an additional pay-on-use service we offer separately to our maintenance package)
  • Accidental damage
  • Vandalism damage
  • Tyre impact sidewall damage

Yes, we cover electric and hybrid vehicles under our maintenance services, providing servicing, routine maintenance and repairs for all makes and models. We offer fleet maintenance regardless of the vehicle's brand or power source and have tailored packages to manage these costs.

No, maintenance is not automatically included in an Alphabet lease agreement. Maintenance is an optional product that can be added to your contract when it’s taken out. If you decide not to take out maintenance contract with us, you will be responsible for all maintenance and servicing costs throughout the lease.

Alphabet drivers should contact Alphabet Assistance or use the Alphabet App for maintenance emergencies, like breakdowns or red warning lights. Additional help can be found at our Driver Support or Contact Us pages online.

 

For accidents, contact our Accident Management team on 0370 50 50 133.

We offer a range of fleet services including vehicle funding, comprehensive fleet management, short- and long-term vehicle rental options, salary sacrifice car schemes and support for electric and hybrid fleets. We also provide fuel and charging management solutions and tools to help you with carbon emission reporting and reduction strategies.

A ‘grey fleet’ refers to personal vehicles used by employees for business purposes. Employees using their personal cars for business travel are then reimbursed on a pence-per-mile basis.

 

As someone responsible for managing a fleet, it's crucial to understand the implications private vehicle use has on your fleet management responsibilities. You have a legal obligation to understand the risks of occupational driving for yourself, your drivers, and your company.

 

With Alphabet's fleet management services, you'll have the support you need to excel and keep your company's vehicles running smoothly, generating a structured risk management strategy for your fleet, that gives you piece of mind, and ensures you are equipped to make informed decisions and can take corrective action when needed.

The Road to Zero is a detailed document setting out the Government’s strategy to improve air quality, reduce road accidents, and transition to zero-emission road transport by 2040.

 

The Government alone can't deliver this, and those like you who are responsible for managing a fleet can play an instrumental role. So, where do you start? Read our article to find out more.