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Accident Management reduces the disruption to your business

Our Accident Management service is available to all Alphabet customers, free of charge and handles everything from the initial notifications, through to invoicing for repairs.

We offer support at all hours, with tailored incident management solutions, preferential rates, and reduced lead times from our network of top-quality repair centres. This ensures you get your vehicle back on the road as quickly as possible.

End-to-end service

Our team handles the accident from initial report to final completion and repairs, saving you time

Uninsured loss recovery

When another driver is at fault we’ll proactively seek to recover uninsured losses on your behalf, including insurance excess and car hire-related costs

Reliable repairs

We only work with trusted repair centres, and validate all repair requests to control costs and quality

Replacement vehicles

We offer a suite of replacement vehicle solutions when your Alphabet vehicle is off the road

Driving the process

Our team manage communications between all parties, to get your vehicle back on the road quicker

Experienced legal support

Alphabet customers have access to our highly experienced legal services facility

Download the AlphaGuide App today

Packed with useful information for managing your vehicle, the AlphaGuide app is designed to support drivers and fleet managers with their business travel.

Download on App Store

Download on Google Play

Check out our other Fleet Management services

Glass Management

Nationwide windscreen and glass repair and replacement

Driver Risk Packages

Reduce the risk of accidents happening in the first place

Fleet Administration

Fleet Administration saves you time and money

Hi, I am Alphie. How can I help you?