Add-on Mobility

Driver Area & Services

  • Overview
  • Service and maintenance
  • How-tos and guidance
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Support, tools and advice to keep you moving

Need help with your Alphabet vehicle or contract? Below, you’ll find quick links to our most commonly used online booking tools, plus a wealth of further support and guidance for drivers. And if you still can’t find what you’re looking for, remember we’re always here to answer your queries.
voiture électrique

Book a tyre service

For safety reasons, it’s essential your tyres are checked regularly. If they’re damaged or worn, we’ll repair or replace as set out in the BVRLA Fair Wear and Tear guidelines.
Pre-book a tyre appointment

Book a vehicle service

To meet your vehicle service requirements, you need to book in your vehicle for necessary repairs and routine services when due.

Book a vehicle service
Rental service fleet

Book a rental vehicle

If your company is signed up with either of our rental services - Alphabet Rent, our flexible rental service, or Alphabet Share, our award-winning answer to corporate car-sharing – you can find out how to book a vehicle here.
Book a rental vehicle

View all maintenance and assistance services

From glass services to Roadside assistance, view our full range of driver maintenance and assistance services. Find out how to access them and any key information you’ll need before doing so.
View all services
Changing Tyres on BMW

Driver support and guidance

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Managing your contract

Whether you’re starting, ending or want to amend your agreement with us, here’s everything you need to know and exactly what to expect.

Find out more

Be guided by our experts

Check out our series of downloadable, easy-to-follow driver guides, plus lots more expert advice on a range of driving-related topics.

View the guides
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Alphabet App Teaser

Get the Alphabet app

The simpler way to manage your vehicle

With our free, easy-to-use driver app, you can make and manage bookings on the go, get advice, find fuel points and much more – saving you time and effort.

Download the free app