Case Study: Alphabet fuels Baywater Healthcare to help deliver essential at-home lifeline

The objective:

Baywater was seeking a fully outsourced fleet management service to design a unique mobility solution, enabling it to safely transport and supply oxygen cylinders of varying sizes to patients at home.

What we did:

Working closely with both Baywater and its converter partner Bri-Star, Alphabet helped create a bespoke solution fit for purpose, including small cranes installed into the vans to safely lift oxygen tanks in and out, and hand washing sinks to ensure staff maintain high levels of hygiene. The retrofit has been to a higher spec than previously, with several new features added to the fleet. Alphabet also implemented an agile Smartsheet Build and Conversion Management system as part of the outsourced solution.

The results:

Alphabet is providing complete fleet management and operational service, including accident management and a full maintenance package.

The Smartsheet Build and Conversion Management system provided all three businesses full transparency to easily oversee and continue the complex conversion, without any delays throughout the nationwide lockdown. This was particularly important as Baywater's employees are key workers and needed to remain on the move to help patients at home.

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Complete fleet management and operational services provided.

Alphabet was awarded the tender for the North-West, Yorkshire and Humber, and the West Midlands regions in January 2020, for an initial order of 130 LCVs.

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LCV orders placed to date

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total fleet size