When you return your vehicle to us at the end of its lease period, we need to make sure it's not damaged and is in a reasonable condition.
We suggest you check your vehicle for damage 10 weeks prior to you returning it to ensure you have sufficient time to rectify any faults that fall outside the industry standard, the BVRLA Fair Wear and Tear Guide. Should your vehicle have any damage, you will need to organise the repair under your motor insurance policy before returning it to Alphabet. Any damage found to be outside of approved fair wear and tear guidelines will be noted by the agent collecting your vehicle. A charge may be levied by your employer or leasing company for any repair costs.
Click here for the BVLRA Industry Standard Fair Wear and Tear Guidelines for cars and LCV's.
Vehicle Collection Request
Please use the form below to complete your preferred collection date and time. Please allow a minimum of 7 days for your request.
Important Update – May 2021
With lockdown measures easing around the UK, we are operating a normal process albeit there are still small elements of disruption caused by COVID-19, more so around customers or suppliers having to isolate at times.
We ask for your continued understanding as we work closely with suppliers to minimise these disruptions.