Returning your vehicle and BVRLA Standard
The British Vehicle Rental and Leasing Association (BVRLA) are the UK trade body for companies engaged in vehicle rental, leasing, and fleet management.
The BVRLA provides an industry-wide accepted standard that defines "fair wear and tear" as the wear and tear that occurs when normal usage causes deterioration to a vehicle. It is not to be confused with damage which occurs as a result of a specific event or series of events such as impact, inappropriate stowing of items, harsh treatment, negligent acts, or omissions.
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The BVRLA guidelines outline industry standards for acceptable ‘fair wear and tear’ on vehicles, providing a clear framework for the expected condition of a vehicle at the end of a rental or leasing contract.
Wear and tear should not be mistaken for damage that occurs due to a specific incident or series of incidents, such as a collision, improper storage of items, rough handling, negligent actions, or oversights.