Fuel/charging card
Need to block your card or request a replacement card? Forgot your PIN?
The Alphabet fuel/charging and service card
The Alphabet fuel/charging and service card gives you maximum cost transparency and enables cashless payments. Depending on the services covered by your agreement, you can make cashless payments when charging or refuelling your car and when purchasing additional items or services such as lubricants, car washes, accessories and other shop products.
Pay using the various cards in the particular petrol station networks if you purchase fuel. If you purchase electricity for charging, the cards are accepted at nearly all petrol stations or other charging points. Depending on the scope of services provided, electricity or fuel can be purchased either in Switzerland only or throughout Europe.
Your benefits
- Cashless refuelling/charging
- Can be used to purchase other items
- Accepted by a wide range of providers
- Wide network coverage
How to use the fuel/charging and service card:
We’ll arrange a replacement
Has your fuel/charging card been lost or stolen? We’ll get your card blocked and ensure that you receive a replacement card as quickly as possible.
Any questions?
We are happy to help! You can reach us by phone from Monday to Friday from 8.00 a.m. to 5.30 p.m.
For customers
+41 58 269 65 67
contact@alphabet.ch
For dealers/service partners
+41 58 269 67 54
carorder.fleet@alphabet.ch (vehicle orders, vehicle deliveries)
freigabe.ch@alphabet.ch (service, repairs, wheels & tyres)
