FAQ Frequently asked questions We have the answers Our FAQs provide answers to frequently asked questions relating to leasing, lease aggreements and the services as part of full-service leasing. Please see the following categories for detailed answers to a range of different questions. Alphabet AlphaDrive AlphaElectric AlphaGuide Fines FERI Vehicle return/exchange IFRS My agreement/vehicle Quote Accident/loss or damage Invoice Tyres Service Fuel Card Termination of the lease agreement WLTP Questions? We are happy to help! +41 58 269 65 67 contact@alphabet.ch Contact us directly!