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Alphabet provides you with the best possible support and takes care of services such as damage reporting, fuel/charge cards, cash reimbursements and much more.

Drivers | Alphabet.com

Find a partner

Do you have a concern regarding your vehicle and need a service partner, dealer or garage that can perform a service or similar for you? Then use the service partner search to find the most suitable partner in your area.

Find out more

Is your vehicle damaged? Or do you need the breakdown service? Then we’ll be glad to help and take care of everything for you. To report the damage, please use the Alphabet app, the <a href="/sites/default/files/media/document/92_alphabet_ueberarbeitung_schadenformular_en_03.pdf">claim form</a> or the phone hotline on <a href="tel:+41800818418">+41 800 818 41</a>.

Form for card replacement/blocking

Do you need a new PIN for your fuel/charging card? Or do you want us to block your card, as you’ve lost it? Then please use our dedicated request form.

Have you had to pay vehicle costs yourself as an exception? If these costs are covered by your agreement, you can simply submit them to Alphabet, and we will reimburse you with no hassle. You can do this either via the Alphabet app or by submitting a <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="feb8b15c-bc87-48b6-9c36-3d9211007d91" href="/en-ch/reimbursement-cash-expenses#reimbursement-request" title="Reimbursement of cash expenses">reimbursement request</a>.

Contact us now

We are happy to help!
You can reach us by phone from Monday to Friday from 8.00 a.m. to 5.30 p.m.
+41 58 269 65 67 (for customers) 
+41 58 269 67 54 (for dealers/service partners)
<a href="mailto:contact@alphabet.ch">contact@alphabet.ch</a>

<a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="86eba77e-5d69-459f-9616-c6337717930d" href="/de-ch/fahrer" title="Fahrer/-innen">Deutsch</a> | <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="f3af42ee-3e73-4776-9553-2e47a32ad800" href="/fr-ch/conducteurs" title="Conducteurs">Français</a> | <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="bde5eadb-2bdd-4c30-9b9c-8343e6d31c99" href="/en-ch/drivers" title="Drivers">English</a>

Drivers

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