Alphabet (GB) Limited today announced the Farnborough-based company’s latest appointments, with Miles Tetlow taking up the role of Head of Contract Management and Hannah Broad being appointed as the new Head of Collections.
Tetlow, who has worked for Alphabet since 2012, moves from his previous role as Head of Collections to take up a new role of Head of Contract Management. In his new position, Tetlow will oversee the company’s contract servicing operations and ‘in life’ customer care.
Broad, who joined the Alphabet business in 2016 and was the recipient of a ‘BVRLA Industry Hero’ award in 2018, is promoted from her previous role as Collections Manager to become the company’s new Head of Collections. In her new position, Broad will continue enhancements of Alphabet’s collection systems and tools, while managing the company’s receivables function.
Chief Financial Officer for Alphabet, Stefan Oswald commented: “We’re pleased to make these appointments as they reflect one of our four strategic pillars, that ‘Our People Make the Difference’. During their time with Alphabet, both Miles and Hannah have demonstrated the leadership qualities we look for, leading from the front with passion and vision, as well as embodying our organisational values on a daily basis. They now have an exciting opportunity to lead their teams working in our fast-developing ‘mobility’ space and help shape Alphabet’s customer approach in the digital age.”