Alphabet App

In no time, you can check the key details of your vehicle, access your contracts and book mobility services.

So hop on board. A whole world is now open to you on your smartphone.

• Connect automatically your contract details to your profile.
• Access your lease data.
• Track efficiently the duration and mileage.
• Review all the services included in the lease contract.

Did you know...? 

Drivers can also use the self-service feature in the app to update their personal details.

Have you or your drivers been involved in an accident or had some misfortune? The Alphabet app gives you the help you need, when you need it, wherever you see it. In just a few steps, you can report the damage and send photos of the scene and your vehicle.

Safety is a priority for Alphabet. As a result, we have an extensive network of maintenance partners with whom we collaborate. Through the app, drivers are directed to one of the nearest authorised garages. This saves time and costs. You can also benefit from additional advantages, such as supplementary information, opening hours or telephone numbers of maintenance partners.

Did you know...? 

Your drivers receive push notifications through the app when it's time for a tire change, maintenance or when the lease contract is about to expire. This ensures the vehicle is always in the best possible condition.

Do you have arrangements with your drivers regarding reimbursements for specific personal expenses, such as fuel costs for a company car? If this company car is managed through the app, you can also process the reimbursement via the Alphabet app. Easy and hassle-free.

Don't forget to have the drivers take a photo of the payment receipts and attach them to the request when they submit it in the app.

Did you know...?

If you have spent your private money, you can use the app to quickly reclaim any costs. When submitting your claims just link your lease agreement with the app and state the relevant reasons for your payments.

 

If you are planning a journey abroad in your lease car you will require an insurance card. The Alphabet App enables you to easily generate your digital insurance card* and share it digitally on different channels. This also applies to your drivers.

Please don’t go abroad without:

• Your driving licence.
• Your motor insurance certificate and insurance contact details.
• The vehicle registration document.
• Authorisation from your employer and/or the leasing company if you don't own the car.
• Your passport/ID card.

*Service only available for contracts that are insured via Alphabet at Vivium

The app offers a wide range of additional features, and we are continuously working on optimising the app.

Other features include:

• Track the mileage and condition of leased vehicles.
• Find the Frequently Asked Questions (FAQs) in the app.
• Request a quote to purchase your vehicle through the app (from 3 months before the end of the contract).