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Fuel cards via Alphabet


If your company has chosen the Alphabet fuel system, you will receive an Alphabet Fuel Card. This card allows you to refuel at many fuel stations 24/7.

 

You will receive a secret PIN with your fuel card. Enter your odometer reading at every refueling session. This information is important for ensuring the accuracy of the reports that Alphabet provides to your company.

Our fuel cards

At Alphabet, we offer two types of fuel cards.

 

Which fuel card you receive depends on your employer.

NFC Premium Card

    

  • Comfort
  • Extensive network of national and international fuel stations in Europe
  • Valid for AdBlue and CNG refueling, as well as toll payments.
  • Valid at Shell, Q8, Dats24, TotalEnergies, and Esso fuel stations

NFC Light Card

    

  • Highest discount per liter
  • Valid at 640 fuel stations in Belgium. International refueling is possible as well
  • Valid for AdBlue and CNG refueling, as well as toll payments
  • Valid at Shell Express, Q8 Easy, Dats24, and Esso fuel stations

Fuel declaration

If you, due to circumstances, are unable to get to a terminal that accepts the card you have been issued with, you will need to pay yourself. You can pass on the amount to Alphabet by way of the fuel declaration. Please return this form fully completed, along with the receipt to Alphabet’s Fuel Administration department at financialfuelandreporting@alphabet.be. The sum will be paid into your account as soon as possible. You can also recover your costs via our Alphabet app.

Loss or Theft of Fuel Card

If your fuel card is lost or stolen, please report it immediately.

 

  • By mail: DriverCenter@Alphabet.be
  • By phone: +32 (0)3 459 54 30 during office hours.
  • You can also contact the Shell Helpdesk at +32 (0)2 508 92 11 for the NFC Premium Card and the NFC Light Card. The Shell Helpdesk is available 24/7.