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What kind of assistance can you expect?

In the event of a breakdown or damage that prevents your driver to continue driving, you can contact the Alphabet roadside assistance. 24 hours a day, 7 days a week, the roadside assistance is available on +32 (0) 78 15 05 35

Assistance in Belgium

Is your insured vehicle stranded on a public road or at home? Then Alphabet Assistance will send you a roadside engineer, who will perform the repair by the roadside if possible.

 

If roadside repair is out of the question, then Alphabet Assistance will arrange to have your vehicle towed to the nearest Alphabet partner. A replacement car will be provided in such cases. 

Assistance abroad

If your car is stranded on a public highway or at your place of residence abroad due to an accident or mechanical failure, we will organise and pay for a roadside assistance service to attempt to repair the vehicle on location or arrange for it to be towed to the nearest Alphabet partner. 

 

We will always offer you the most appropriate solution, taking into account how long the repairs will take and whether the driver is at their destination or travelling to or from it.

The advantages of Alphabet Assistance

General terms and conditions: The above services are guaranteed by VAB S.A., whose registered office is in Belgium, Pastoor Coplaan 100 at 2070 Zwijndrecht.