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All your mobility tools in one place

From scheduling service appointments and checking your mileage to finding nearby charging points, the Alphabet App gives you a clear overview of all your important services in one place. User-friendly, reliable and intuitive, it keeps you mobile and in control, wherever you are.

 

 

Download the Alphabet App today.

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How the Alphabet App makes your life easier

Discover how the Alphabet App makes your day more organised and optimises your mobility. 

Please refer to your contract details.

In no time, you can check the key details of your vehicle, access your contracts and book mobility services.

Swift service partner search

Safety is a priority for Alphabet. As a result, we have an extensive network of maintenance partners with whom we collaborate. Through the app, drivers are directed to one of the nearest authorised garages. This saves time and costs. You can also benefit from additional advantages, such as supplementary information, opening hours or telephone numbers of maintenance partners.

Report damage

Have you or your drivers been involved in an accident or had some misfortune? The Alphabet app gives you the help you need, when you need it, wherever you see it. In just a few steps, you can report the damage and send photos of the scene and your vehicle.

Create insurance card

In Belgium, you are legally required to carry your insurance card (formerly known as the ‘green card’, now often on white paper or digital) with you at all times when driving your car. This can be digital or on paper. In the Alphabet App, you can quickly and easily generate your digital insurance card. *

 

*service only available for contracts insured through Alphabet at Vivium

More functionalities

Si vous avez payé certaines dépenses vous-même, vous pouvez utiliser l'application pour demander le remboursement des frais éventuels. Lorsque vous soumettez vos notes de frais, associez-les au contrat de location dans l'application et indiquez pourquoi vous avez effectué ces paiements. 

Bénéficiez d'une assistance rapide et fiable dans toute l'Europe en cas de panne sur la route. Vous serez ainsi rapidement pris en charge par des partenaires locaux fiables, partout et à tout moment.

Ne manquez plus jamais rien et recevez des rappels pour vos changements de pneus, la fin de votre contrat de location et plus encore.

Vous souhaitez racheter votre voiture de leasing ? Demandez un devis trois mois avant la fin de votre contrat. 

Besoin d'aide ou une question sur l'application Alphabet ?

Nous sommes là pour vous aider. Que vous ayez besoin d'une assistance technique ou que vous ayez une question sur l'application Alphabet, notre équipe est à votre disposition. Vous pouvez facilement nous contacter pour l'application Alphabet en envoyant un e-mail à drivercenter@alphabet.be.

  • Mon – Fri   08.00 - 17.30

  • +32 (0)3 459 54 30
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