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All your mobility tools in one place

From scheduling service appointments and checking your mileage to finding nearby charging points, the Alphabet app provides a comprehensive overview of all your essential services in one convenient space. It is user-friendly, reliable and intuitive, and it keeps you mobile and in control wherever you are.

How the Alphabet App makes your life easier

Discover how the Alphabet App makes your day more organised and optimises your mobility. 

Check your details

Check the key details of your vehicle, access your contracts and book mobility services all in under a minute.

Find service partners near you

You can always find the nearest service partners and their contact information in case your vehicle is damaged. Save time and money thanks to our extensive network of maintenance partners.

Report damage

Report the damage and send photos of the scene and your vehicle to our team. Get the help you need when you need it most, whether you've been in an accident or experienced another problem on the road.

Generate your digital insurance card

In Belgium, it is a legal requirement to carry your insurance card with you when driving. Both digital and paper versions are considered valid.

 

You can generate your digital insurance card in the Alphabet App.*

 

*This service is only available for contracts insured through Alphabet at Vivium.

More functionalities

Si vous avez payé certaines dépenses vous-même, vous pouvez utiliser l'application pour demander le remboursement des frais éventuels. Lorsque vous soumettez vos notes de frais, associez-les au contrat de location dans l'application et indiquez pourquoi vous avez effectué ces paiements. 

Bénéficiez d'une assistance rapide et fiable dans toute l'Europe en cas de panne sur la route. Vous serez ainsi rapidement pris en charge par des partenaires locaux fiables, partout et à tout moment.

Ne manquez plus jamais rien et recevez des rappels pour vos changements de pneus, la fin de votre contrat de location et plus encore.

Vous souhaitez racheter votre voiture de leasing ? Demandez un devis trois mois avant la fin de votre contrat. 

Want to know more about the Alphabet App?

Contact our Driver Centre by phone or via the button below.

  • Mon – Fri   08.00 - 17.30

  • +32 (0)3 459 54 30
Send us an email