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What kind of assistance can you expect?

If your insured vehicle breaks down or is damaged in a way that prevents you from continuing your journey, you can contact Alphabet Roadside Assistance.

 

This service is available 24 hours a day, 7 days a week on +32 (0) 78 15 05 35.

Assistance in Belgium

If your insured vehicle breaks down on a public road or at home, we will send a roadside engineer to perform any necessary repairs on site.

 

If this is not possible, we will arrange for your vehicle to be towed to the nearest service partner. In this case, you will receive a replacement vehicle. 

Assistance abroad

If your insured vehicle breaks down on a public highway or at your place of residence abroad, we will organise and pay for roadside assistance to try to repair the vehicle on site, or arrange for it to be towed to our nearest service partner. 

 

We will always offer you the most appropriate solution, taking into account the estimated repair time and whether you are at your destination or en route.

The advantages of Alphabet Assistance

General terms and conditions: The above services are guaranteed by VAB S.A., whose registered office is in Belgium, Pastoor Coplaan 100 at 2070 Zwijndrecht.