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End of contract | Alphabet.com

<h2><strong>Returning your lease car</strong></h2>
<p>Together with our partners, we ensure efficient intake of the vehicle. </p>
<p>Your fleet manager will contact you as soon as the maximum number of kilometers or the planned contract duration is reached. You will then be contacted by our Macadam partner to arrange the time and place for the vehicle to be checked in. </p>
<p>You are expected to be present and to tender your vehicle in a clean and tidy condition including the original vehicle documents (application form, certificate of conformity and insurance certificate) along with all the keys. Our Car Controller will take around twenty minutes to inspect the vehicle and to draw up and sign the car check-in document. </p>
<p>Preparing the return? Use <a href="https://theta.alphabet.com/sites/default/files/media/document/checklist-inname-voertuig_en_1.pdf">our checklist</a>.</p>


<h2><strong>Purchase your lease car</strong></h2>
<p>Who knows your car better than you? As an individual, you or someone close to you can buy your car at the end of the lease period. Every vehicle is covered by a 1 year warranty and 1 year of free roadside assistance after purchase. </p>
<p>You can see the process below.</p>


The purchaser confirms his/her agreement with the purchase price proposed by Alphabet. Our proposal is valid for 30 calendar days. After 30 days, we may have to provide an adjusted price proposal.

Following to your agreement, our partner B2cars contacts you to further finalize the sale. They will give you the original registration certificate and provide further specific information about the steps to be followed.

We send you a voucher for the technical inspection. The voucher serves as a means of payment when you personally present the car for technical inspection, required for a sale.

Once the car has been inspected, you can take the documents you received from the vehicle inspection to your insurance agent. The agent then handles the registration and insurance of your car.

Once the registration is done, you will receive your new license plate at your home address after a few days.

You fit the new license plate to your vehicle. You hand over the old license plate to a Bpost post office, which will immediately provide you with “a proof of deletion”. You provide B2Cars with the proof of deletion together with the documents of the technical inspection for sale. As soon as our partner has received the requested documents and the purchase amount, you are the owner of this car. At this point Alphabet also terminates the existing lease contract.

<h2><strong>Return or purchase your lease bike</strong></h2>
<p>Alphabet will contact you 2 to 3 months before the date your bike's lease contract ends. We will inform you of the various options available to you at the end of the contract.</p>
<p>You have two options:</p>
<ul>
<li><strong>Return your lease bike</strong>: We ask you to inform us about where and when the bike will be returned via <a href="mailto:remarketingbikelease@alphabet.be">remarketingbikelease@alphabet.be</a>. This can be done at the bike dealer where you took delivery of the bike. This bike dealer must be included in B2Bike's network.</li>
<li><strong>Purchase your lease bike</strong>: If you wish to buy your lease bike, we ask you to provide your agreement as well as the correct contact details for preparing the sales invoice via <a href="mailto:remarketingbikelease@alphabet.be">remarketingbikelease@alphabet.be</a>. Our partner B2Bike will provide you with the necessary payment information.</li>
</ul>
