Customer Zone
All our services in one place
Assistance 24h
Alphabet Assistance will help you 24/7:
For BMW and MINI drivers: +48 880 300 100
For cars other than BMW and MINI: +48 509 464 464
Did you know that on a daily basis we serve over
16,000 vehicles
Contract and logistics
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Order and delivery
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Vehicle logistics
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End of the contract and purchase of the car
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Add-on Mobility
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Telematics
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Documents and reports
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Fleet reporting
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Contract monitoring
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Vehicle documents
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Fines and penalties
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Traveling abroad
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e-invoice
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Table of fees and commissions
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Alphabet is currently present in
38 countries