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Welcome to the Customer Zone of Alphabet Polska

Whether you’re commuting, travelling for work, or facing the unexpected – we’re here with smart, seamless support every step of the way. Our driver solutions are designed around your everyday needs, combining intuitive tools, reliable services, and real support when it matters most. With Alphabet by your side, you’re never on the road alone.

Assistance 24/7

BMW and MINI: 
+48 880 300 100 

 

Other car brands: 
+48 509 464 464

Reporting car damage

Complete the form to help you quickly register and settle your claim.

Go to the form

360 Fleet Portal

Manage your fleet in just a few clicks—anytime, anywhere. 360 Fleet Portal is a single, centralized platform providing access to all digital fleet tools.

Log in

Alphabet App

Download the Alphabet App and gain quick access to all the necessary information about your car and contract on your mobile device.

Find out more

Contract and logistics

Go to the section dedicated to your contract and vehicle logistics. You'll find all the answers you need to your questions about:

 

  • Vehicle Orders and Delivery 
  • Vehicle Logistics 
  • Contract Termination and Vehicle Purchase 
  • Add-on Mobility 
  • Telematics

 

More

Insurance and assistance

Go to the section where you'll find all the answers you need to your questions about:

 

  • Car Insurance 
  • Assistance 
  • Claims Settlement

 

More

Maintenance and repair

Go to the section where you'll find all the answers you need to your questions about:

 

  • Maintenance and repair
  • Tire service and replacement
  • Fuel cards

 

 

More

Documents and reports

Go to the section where you'll find all the answers you need to your questions about:

 

  • Fleet reporting
  • Contract monitoring
  • Vehicle documents
  • Fines and penalties
  • Traveling abroad
  • e-invoice

 

More

Fleet management tools

Gain complete control of your fleet with digital tools that simplify management, reduce costs, and help you achieve your goals. From emissions monitoring to automated reporting and AI-powered analytics, everything is in one place to keep your fleet running smoothly.

 

 

Get to know our tools

Login to online services

Aplikacja Alphabet

Table of fees and commissions

Download the current table of fees and commissions

Filename
2025 alphabet-tabela-oplat-i-prowizji-ENG.pdf
Size
49 KB
Format
application/pdf

Download

Have any questions? Contact our Customer Service Office

Contact our Customer Service Office via the form, email or phone.

  • Pon - Pt   09.00 - 17.00

  • +48 22 820 56 80

  • bok@alphabet.pl
Zwei Frauen sprechen in einem hellen Buero mit Pflanzen im Hintergrund.