Skip to main content
Alphabet Login
Contact Alphabet Poland

Customer Service Office


Our Customer Service Office is at your disposal

Monday through Friday, 9:00 a.m. - 5:00 p.m.

 

Call: +48 22 820 56 80
or e-mail us: bok@alphabet.pl

 

Use our dedicated contact forms:

Select the appropriate form and contact us regarding our offer, ongoing service, vehicle delivery or pickup, traveling abroad, or complaints. At the bottom of the list, you'll also find a damage report form.

Our offer

Are you interested in Alphabet Polska's offer?

  • Fill out the form or write to us at: oferta@alphabet.pl

Service

Do you have a question about the ongoing serive of your car?

  • Contact our Customer Service Office via the form,

    by email: bok@alphabet.pl

    or by phone: +48 22 820 56 80

Logistics

Vehicle delivery and collection

  • Are you waiting for your vehicle delivery or pick-up? You can choose a convenient date and location. Please complete the following form, leave your contact details and we will contact you. You can also write to us at:
    logistyka@alphabet.pl

Travel abroad

Planning a trip abroad? Make sure you have authorization!

  • To take your company car abroad, you'll need authorization. Fill out the form below and leave us your details – we'll prepare the necessary documents for you and contact you. You can also write to us at:
    bok@alphabet.pl

File a complaint

Do you need to file a complaint?

  • Immediately after our Complaints Department registers your complaint, we will send you an email confirmation of its registration along with a planned review date. You can also contact us at reklamacje@alphabet.pl

Register a damage

Damaged car?

  • Go to the form that will help you quickly register and settle the claim.
Damage Notification Form

Alphabet Polska Customer Zone

Visit our Customer Area. Here you'll find all the information you need and answers to questions about your car and fleet.

  1. Customer Zone

    Find answers to all the most frequently asked questions about your car's maintenence.

    Go to the Customer Zone

  2. Assistance 24/7

    Available 24 hours a day, 7 days a week:

    BMW and MINI: +48 880 300 100 
    Other car brands: +48 509 464 464 

Alphabet Polska Fleet Management Sp. z o.o.

 

ul. Wołoska 22a | 02-675 Warszawa Mokotów Nova, building C

Company's details: NIP: 526-25-44-241 | REGON: 017310167

 

Share capital: 75.189.500 PLN | KRS: 0000032610

District Court for the City of Warsaw 13th Economic Division of the Polish Court Register