Skip to main content
Abundance of new technologies could impact used car dealer efficiencies, claims V12 Vehicle Finance
Used car dealers are being blitzed with new IT hardware and software to an extent that used car dealers’ efficiencies could be impacted when adopting new technology. That’s according to V12 Vehicle Finance.
Read more
Motorists urged to shop around as investigation reveals ‘staggering’ dealer prices for car battery replacements
Dealers are charging as much as £1,248 just to supply and fit a new battery on an ordinary family car, a new investigation by Auto Express has revealed.
Read more
Record response rate for NFDA Dealer Attitude Survey
“It is extremely encouraging to see a record response rate for the NFDA Dealer Attitude Survey Summer 2019, which revealed a minor decline in dealers’ satisfaction levels with the relationship with their manufacturers”, said Sue Robinson, Director of the National Franchised Dealers Association (NFDA) which represents franchised car and commercial
Read more
IMI ROI calculator proves apprentices can deliver 175%-200% ROI
Latest version of IMI ROI Calculator shows apprentices make financial sense – even after taking Apprenticeship Levy and full supervision costs into account
Read more
NBRA hosts first Greener Bodyshop Awards
“The NBRA’s first Greener Bodyshop Awards ceremony will recognise vehicle body repairers in the industry who are committed to reducing their impact on the environment, by implementing measures for pollution and energy reduction”, says Chris Weeks, Director of the National Body Repair Association (NBRA), the leading trade association for car body
Read more
Six out of ten service customers have never been contacted by sales departments
The latest survey by Cooper Solutions highlights that during the typical service lifetime of a car, nearly 60% of owners are never contacted by the sales team of that mainstream servicing dealer. Cooper Solutions is urging dealers to bring together their sales and servicing departments to work cohesively and proactively to nurture relationships and
Read more
Arnold Clark invests £150,000 in life-saving defibrillators
Automotive Group Arnold Clark has invested over £150,000 in purchasing more than 164 AED defibrillators. These will be installed within their branches all over the UK to help both staff and customers – as well as the wider community – in case of an emergency.
Read more
HPI reveals most stolen car colours and most 'clocked' vehicles
New research has revealed the top ten models likely to have a mileage discrepancy or have been 'clocked' and most popular colour cars with car thieves.
Read more
Two thirds of UK drivers approve repair work remotely
Nearly two thirds of UK drivers prefer to approve repair work remotely, according to new research by CitNOW.
Read more
Tempting time to buy as used car prices dip and motorbike sales bounce back
Mycarcheck.com’s valuation experts reveal significant trends in the UK used vehicle market and choose a car and bike of the month.
Read more
One in four car buyers will visit websites first when researching a new vehicle
More than a quarter of car buyers are likely to visit a retailer’s website first when researching their next car purchase, according to new research from CitNOW.
Read more
Auto Trader upgrades search rankings to deliver more quality leads to retailers
Auto Trader, the UK’s largest digital automotive marketplace in the UK, has evolved the algorithm powering its search rankings to prioritise results based on consumer relevance as well as price. The upgrade is designed to both improve the car buying experience for consumers and provide retailers with an increase in leads. In testing, the relevance
Read more
Study reveals half of consumers choose a dealer based on online reviews
Nearly 70% of car buyers always check online reviews before contacting a dealer according to a study by CarGurus, the fastest growing automotive shopping site in the UK among its nearest competitors*.
Read more
Best motorway service stations in England named
Norton Canes (Roadchef) services on the M6 toll has been rated England’s best motorway services for the second year running in the Motorway Services User Survey carried out by independent transport user watchdog Transport Focus.
Read more
Jardine Motors Group and AX expand 16-year partnership
Jardine Motors Group has expanded its 16-year partnership with AX, enlisting the services of AX Innovation to help manage, optimise and protect its dealer fleet.
Read more
What Car? Reveals the UK’s mot-offence hotspots
More than 140 drivers a day are caught in the UK without a valid MOT, with Scottish drivers the most likely to forget to renew their test certificate, new findings reveal.
Read more
Allianz electric vehicle training programme returns for a second year
Allianz Partners UK confirms the return of its successful EV training programme, following on from the success of its inaugural 2018 course, launched in partnership with the Institute of Vehicle Recovery (IVR). Allianz Partners is also working closely with Recovery Safe as its training partner. Together they will deliver a new standard in technical
Read more
PRA supports UKPIA’s Vision of the Future
"The Petrol Retailers Association (PRA) attended the launch of the ‘UKPIA Future Vision’ at the House of Commons yesterday where senior oil company representatives and a number of MP’s were in attendance”, said Brian Madderson, Chairman of the Petrol Retailers Association (PRA).
Read more
IGA reinforces importance of 3-1-1 MOT structure following increase in failure rates
The Independent Garage Association (IGA) maintains their stance that the current 3-1-1 MOT structure is right for the safety of UK motorists, following an increase in cars failing the MOT test.
Read more
Car buying process remains challenging, but retailers vital to positive experience
Car buying remains challenging, with the majority of consumers forced to complete a chaotic and non-linear process of jobs necessary to be ‘showroom ready’. However, a positive retailer experience can be the biggest accelerator to purchase. That’s the key findings from the latest edition of Auto Trader’s Car Buyers Report, , which found that whilst
Read more
Franchised retailers move forward on Road to Zero
“It is extremely positive to see the progress that franchised retailers are making on the road to a zero-emission vehicle market despite the challenges facing the sector, in particular, surrounding supply”, Said Sue Robinson, Director of the National Franchised Dealers Association (NFDA) which represents franchised car and commercial vehicle
Read more
Two thirds of buyers not yet ready to buy online
Most buyers are not yet ready to purchase their next car online as the dealership remains a significant element of the buying journey, according to a new study by CitNOW.
Read more
Click and collect: Volvo Car UK delivers first online-bought car
Launched in April this year, Volvo’s online car purchase system is the most comprehensive currently offered by any manufacturer in the UK. It offers a smooth, convenient and secure end-to-end process, from car configuration to part-exchange and finance agreement approval, which can take as little as 20 minutes.
Read more
Rich picture of driver satisfaction across England in new survey
Drivers on the A19 through North Yorkshire, Teeside and County Durham were the most satisfied (95 per cent) users of motorways and major ‘A’ roads managed by Highways England at the end of the first full year of the new Strategic Roads User Survey (SRUS). The best motorway (92 per cent overall satisfaction) was the M11 from London to Cambridge. The
Read more
Jack Barclay Bentley & Huntsman Reveal Bespoke Bentayga
The flagship Jack Barclay showroom, Bentley’s oldest retailer, today announces a limited edition Bentayga with renowned Savile Row tailor, Huntsman. It’s a creative partnership between two brands this year both celebrating a Centenary – Bentley Motors was founded in 1919, the very same year Huntsman established its Savile Row boutique.
Read more
