What is Roadside Assistance?

Even new company cars sometimes breakdown. With Alphabet’s Roadside Assistance, you make sure your drivers get the support they need right away – regardless of whether they’re at home or abroad.

Alphabet can include a Roadside Assistance service in your leasing contract. This option provides unlimited support to your drivers. By selecting this service, you can rest assured that your drivers will promptly be taken care of in the event of a roadside incident, no matter what country they are in.

In developing our Roadside Assistance programme, we cooperate with expert breakdown service providers across Europe. When selecting our local partners, we make sure approved processes and service levels are guaranteed. In this way, we establish immediate, expert support for your drivers in the event of an accident.

Our Roadside Assistance service begins with an international telephone helpline for drivers in trouble. Staffed by a trained team of specialists, once all incident details have been recorded, an array of services is rolled out.

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