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AlphaGuide

Your Guide to enhanced mobility

We understand the challenges drivers and fleet managers face day-to-day.

AlphaGuide is the intelligent mobile touchpoint to our mobility customers in 13 markets. Once installed the app provides you with multiple self-serving features such as in-app damage reporting, the possibility to look up preferred service partners, upload expenses and request service appointments.

    ...with a tap of a finger

    Synced to your calendar, AlphaGuide plans your journeys and reminds you when to set off so that you get to your next appointment on time. It helps you search for service partners, garages, service and charging stations and gives you rapid access to your contract details.

    In the event of a claim, the app gives you direct round-the-clock access to the Alphabet Service Hotline and experienced contact people. You can download AlphaGuide free of charge from the iTunes App Store and Google Play Store.

    AlphaGuide meets AlphaCity

    A further innovation is the integration of the AlphaCity platform. Users of AlphaCity Corporate CarSharing can now book vehicles with a few easy steps while also enjoying the best journey solution for any other given mobility activity as it is typical for the innovative app.

    The benefits of AlphaGuide to you:

    –  Journey Planner (mobility agenda) synced with your local diary
    –  Service Partner Search (location based):
                    Service stations
                    Charging stations
                    Tyre partners
                    Service partners
                    Glass partners
    –  Rapid access to leasing contract information
    –  Direct access to 24-hour Service Hotline
    –  Damage Report
    –  Mobility options (alternative modes of transport to reach your destination)
    –  AlphaCity Booking Platform
    –  Driving License Check (currently only Germany)
    –  Mileage Report Feature (currently only Netherlands and UK)
    –  AlphaFlex (currently only in Netherlands)
    –  Roadside Assistance (currently only in Netherlands)
    –  FAQ´s
    –  Service Request
    –  Expense Refund