• Vehicle Delivery

At Alphabet we respond to all your queries and needs

Below you will find a list of FAQ on car delivery.

When and how will my car be delivered?

We agree on the details of the vehicle delivery with your fleet manager once the car is registered and the supplier confirms the readiness to hand it over.

In most cases drivers collect their cars directly at specfic car dealership.

Can I choose the location of car delivery?

We recommend to refer to your fleet manager since the option to specify the location of car delivery depends on the provisions of the agreement.

Can I install additional equipment, e.g. CB radio, hands-free kit, tow hitch etc.?

It is acceptable to install additional equipment provided it is done without any damage to the vehicle. Once the lease contract ends such equipment (CB radio, hands-free kit etc.) ought to be removed without leaving permament traces. As for tow hitch, we require fleet manager's approval before the installation and your company will be charged with the installation costs.

Upon the return the tow hitch ought to remain on the vehicle. The written fleet manager's approval should be sent to: serwis@alphabet.pl.