Alphabet Poland won the prize for the best Car Fleet Management service in the Fleet Awards Poland Plebiscite. The company also received a distinction for the new version of its mobile application AlphaGuide.
The plebiscite of Fleet Awards Polska, organized by Flota magazine, has been identifying the best vehicles, products and services dedicated to fleets for more than a decade. In this year's edition, all key car importers and fleet service providers fought for the distinction in 19 automotive and 11 fleet categories. The plebiscite was concluded on April 28 this year in the Lubomirski Palace in Warsaw. The award on behalf of Alphabet Polska was received by the President of the company's Management Board, Leszek Pomorski.
An award in such a prestigious category, which is The Best CFM Service, is a great honour for every company in the long-term rental industry. This award is the result of recognition for the work of the entire Alphabet Polska team and proves that the development strategy of our company based on partner relations with the entire business environment in which we operate - not only in relation to our clients, but also suppliers and business partners - brings effects . It is thanks to this cooperation that we can meet the constantly growing expectations of customers and provide them with the highest quality services. I am very pleased that the representatives of the fleet industry acknowledged that our effort deserves to be recognized. This award gives us additional motivation to constantly raise the bar - says Michał Chudzik, Sales and Marketing Director at Alphabet Polska.
The decision of the representatives of the fleet industry, voting in this year's plebiscite, is also confirmed by customer satisfaction surveys, which have been systematically carried out since 2012 in all European markets where Alphabet operates.
The quality of service and customer satisfaction are the key priorities of our company, as evidenced by our research every year. Alphabet Polska has the highest average of results from all markets in each of the studied areas, including general satisfaction, customer loyalty, willingness to continue cooperation and willingness to recommend our company. Despite such a perfect starting point, we carefully listen to the opinions of our clients, thanks to which we manage to improve these results every year - says Michał Chudzik, Sales and Marketing Director at Alphabet Polska.
Alphabet Polska is a multiple laureate of the Fleet Awards Poland plebiscite. In the last two years the company has won, among others distinction as the Fleet Managers' Most Friendly Company, received an award for the premiere version of AlphaGuide app, which was also appreciated this year, and won the Eco category two years in a row, receiving statuettes for the AlphaElectric service and Fleet Electrification Potential Analysis.