For all your questions concerning your tyres, don't hesitate to contact Alphabet Service Line or +352 25 00 09 40 35.
Below, we have listed the most frequently asked questions.
FAQ about tyre switch
If your contract includes winter tyres, you will have been able to select a region for your tyre fitting centre beforehand in the price quote you were sent. Each September, you will receive an invitation by a tyre fitting centre in your region to have your tyres swapped. In early April, you will get another invitation to switch back to summer tyres.
Winter tyres significantly increase the motorist’s safety during the cold winter months, amongst other things ensuring improved grip and reduced aquaplaning. Further details are available here at all times.
Alphabet has selected a series of tyre brands for its drivers. These are excellent quality brands that ensure the safety of the driver.
If the tread depth of your summer tyres is less than or equal to 2 mm, it is time to have them checked. Winter tyres have a 3 mm minimum tyre tread depth.
For worn out tyres (that is to say, not when you are switching from summer to winter tyres or vice versa) you are free to call round to the fitting centre of your choice.