Our services

Save time and costs with Alphabet's comprehensive range of services

  • Fleet Agent

    • Alphabet makes managing your fleet as easy and transparent as possible. Our user-friendly, online tool Fleet Agent allows you to manage your fleet 24 hours a day, 7 days a week.

    • Fleet Agent is the tool for managing your fleet online.

      Main features

      • Generate and compare quotes.
      • Order vehicles.
      • Track the status of your order.
      • View contract details.
      • Export management information to Excel.
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    • AlphaGuide: your personal guide to enhanced mobility

      Our handy AlphaGuide application can provide you with a wealth of useful information as and when you need it.

    • Your benefits?

      • Find fuel stations, service partners and other handy locations on the map.
      • Your mobility agenda recognizes your appointments and reminds you to set off on time.
      • Contact Alphabet Assistance in case of breakdown.
      • Report damage directly through our app.
      • As an Alphabet driver, you have access to your most important contract data.
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  • Maintenance and repair

    • Alphabet offers high quality maintenance and repair services for your fleet.

    • With our complete package, every company car receives a complete technical service, including regular vehicle inspections and repair work.

      Your benefits?

      • No administration for your drivers
      • Garage of your choice
      • Courtesy cars always available
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  • Roadside assistance

    • In case of a breakdown, our roadside assistance service operates 24 hours a day, 365 days a year for your drivers.

    • Assistance is just a telephone call away when in Luxembourg or most other European countries.

      Your benefits?

      • Rapid roadside assistance and, where possible, on-site emergency repairs
      • Vehicle towed free of charge
      • Courtesy cars always available
      • Even when abroad, our roadside assistance service is always available
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  • Accident management

    • Take advantage of Alphabet's accident management service. Our comprehensive and meticulous accident follow-up procedures ensure that your drivers are always cared for.

    • Your benefits?

      • Rapid follow-up
      • 24/7 roadside assistance service
      • Cost savings, thanks to special conditions agreed with suppliers.
      • Courtesy cars always available.
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  • Insurance

    • Alphabet makes sure your insurance policies are monitored closely and efficiently.

    • Your benefits?

      • 1 central point of contact
      • Comprehensive coverage for people and vehicles
      • Worry-free administration
      • Detailed reports on Fleet Agent
      • Competitive price always guaranteed
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  • Tyre management

    • Alphabet guarantees you a professional tyre service, tailored to your needs.

    • Your benefits?

      • Tyres of the highest quality
      • Extensive tyre centre network
      • Summer and winter tyres available
    Tyre Management
  • Fuel Management

    • Sound advice for choosing the right fuel card.

    • Your benefits?

      • The best possible advice when choosing fuel cards
      • Comprehensive online reports
      • Alphabet takes complete care of your administration
      • Best price agreements
      • Maximum security for each fuel card
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  • Fine management

    • Alphabet's electronic fine management service guarantees that all fines are followed up quickly and efficiently.

    • Your benefits?

      • Efficient and saves time
      • Fines followed up carefully
      • Prevent late payments
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  • Management information

    • Fleet Agent provides you with online access to all of the management information for your fleet.

    • Main features

      • Daily updates
      • Standard vehicle fleet summary
      • E-mail reports automatically
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  • Customer Care

    • Customer satisfaction is our goal.

    • Our pillars:

      • Annual international Customer Feedback Research.
      • Surveying drivers on contact with Alphabet.
      • Customer Feedback: All complaints are handled and followed up carefully.
      • Fleet Square Live sessions: round table discussions with a focus on the most recent trends.
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  • CO2 Compensation

    • Want to lower your fleet carbon impact?

      We deliver sustainable Business Mobility Solutions by creating effective ways to avoid, reduce and compensate fleet CO2 emissions.

    • Our three-step approach:

      • Avoid by integrating AlphaElectric.
      • Reduce with car policy consultations.
      • Compensate by funding carbon-reducing wind, water and solar projects.

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  • End of contract

    • Your drivers have the opportunity to purchase their vehicle at the end of the contract.

    • Your benefits?

      • Perfectly maintained cars
      • Environmentally friendly and excellently equipped
      • Extremely competitive prices
      • Expert, professional advice
      • Reverse intake: we perform a final check together with an expert
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