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Citroën UK enhances its online sales presence and home delivery so customers can ‘comfortably’ adjust to ‘new normal’

Citroën UK enhances its online sales presence and home delivery so customers can ‘comfortably’ adjust to ‘new normal’

Citroën UK has unveiled a new online reservation customer journey, to deliver a ‘comfortable’ experience for customers adjusting to the ‘New Normal’. A range of website-based services are now available – including a new Stock Locator system, offering prospective buyers access to physical stock across the country, and an enhanced online reservations system. Go to www.citroë to access the full range of online sales tools.  

Stock Locator
This latest introduction allows customers to select a specific stock vehicle and reserve it there and then. Vehicles listed are unsold cars and vans in Citroën UK and dealer stock, so are available immediately. There is no fee to reserve a vehicle. Maximum retention period is five days. 

Reserve Platform
The new reservation platform covers the most popular vehicles in the Citroën range. The platform allows customers to configure their ideal car in its final specification and to reserve it. Vehicles available via the platform are C1, C3, C3 Aircross SUV, C4 Cactus and C5 Aircross SUV. The chosen car is reserved with payment of a £99 refundable reservation deposit.

The 1-2-3 Offer – You Can Count On Citroën
Available on stock vehicles only, Citroën UK aims to make customers’ lives easier with a ‘comfortable’ consumer offer including:

£1,000 additional deposit contribution*

2 years’ free servicing for new vehicles^

Deferred monthly payments for 3 months, 5.9% APR REPRESENTATIVE*

Retail customers can therefore benefit from complete peace-of-mind. knowing their routine servicing costs are already taken care of, and their comfortable new Citroën will require no monthly payments for the first three months.

Safe Home Delivery
Government guidance, in conjunction with strict social distancing and robust sanitisation measures, allow for the delivery of customer vehicles to their home. The safety of our customers and employees is always our highest priority, so these important measures will be strictly adhered to when customers receive their vehicle. Measures include the use of protective covers for the steering wheel, gear stick, driver’s seat and floor mat; controls and steering wheel to be disinfected prior to handover; delivery driver to wear gloves, facemask and safety glasses. Customers are informed to wait three hours before entering their vehicle. 

Eurig Druce, Managing Director of Citroën UK said:  “At Citroën we pride ourselves on delivering high standards of automotive comfort and of being a people minded brand. These exciting new developments are entirely consistent with our brand promise – a comfortable new way to interact with us alongside convenience, reassurance and fantastic value. Citroën continues to be inspired by its customers. Inspire Par Vous!”

*Ts&Cs Apply. Personal Contract Purchase. Monthly payments deferred 3 months from commencement date of finance agreement. £1,000 deposit contribution applies to eligible stock only vehicles purchased between 1/5/20 – 31/5/20 and registered by 30/6/20. 5.9% APR Representative. 18+. Finance subject to status. Citroën U.K. Limited is acting as a credit broker not a lender. We will only introduce you to PSA Finance UK Ltd, RH1 1QA, the finance provider. A guarantee may be required, there are three options available at the end of the agreement: 1) You can hand the car back with nothing more to pay (subject to mileage and condition), 2) Pay the optional final payment and keep the car, 3) Part exchange and use any equity towards a new vehicle.

^ Ts&Cs and eligibility conditions apply. Routine servicing only. 24 months / 20,000 miles limitation on passenger vehicles and 24 months / 30,000 miles limitation for Berlingo & Dispatch van models, 24 months 32,500 miles for Relay models. Available on new stock only vehicles.

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