With this communication, we would like to inform you of the further steps Alphabet Belgium is taking in response to the measures taken by the Federal Government.
All our employees will work from home until further notice. Since a number of crucial processes can only be carried out from the office, a minimum number of employees will be present at the office. Naturally, all necessary precautions will be taken to protect their health.
All internal and external meetings will only be held via Skype.
Showrooms are closed. Dealers are allowed to do 'remote sales' digitally and can work out digital quotations.
The DIV (= vehicle registration service) will remain open, so that new vehicles can be registered until the planned date 1/12/2020.
New cars may still be delivered. However, this will not be done through the showroom. Each dealer will determine strict conditions himself so that deliveries are possible.
Tyre changes, vehicle maintenance, bodywork and glass repairs will continue.
Returns and inspections of vehicles are possible with the necessary precautions.
AlphaRent will continue to deliver and collect short-term vehicles.
The Poolmanagement services will continue to run.
The technical inspections remain open.
Despite these measures, we will continue to strive for an optimal service but will certainly see an impact.
The health and well-being of our employees, their families and partners are our first priority.
Do not hesitate to contact our Driver Center for all your practical questions concerning your Alphabet leasing car (maintenance of your vehicle, tire changes, technical inspection, etc.), by telephone on the following number: 03 / 459.54.30 or by email at '' following address: firstname.lastname@example.org
Thank you for your understanding.