• Accident management

Accident management

Alphabet's accident management service helps to reduce stress and costs in the event of accidents involving company vehicles. We offer a roadside assistance service that operates 24 hours a day and a comprehensive claims management service.

Alphabet offers you an extensive accident management service that saves you time and costs. We reduce the administrative workload both for your drivers and for you. Thanks to the special conditions that we have agreed with our suppliers, you will furthermore benefit from lower repair and settlement costs.

Our roadside assistance service operates 24 hours a day, 7 days a week, and is an essential component of our accident management service. Your drivers simply notify our breakdown service and we take care of the rest, from vehicle recovery and on-site repairs, to courtesy cars and stress-free administration.

Courtesy car

Alphabet is also a provider of tailored solutions when it comes to courtesy cars. Customers can choose from a wide range of options:

  • a courtesy car from category A (mini car)
  • a courtesy car from a category below your lease car
  • a courtesy car from the same category as your lease car
  • a courtesy car only when immobilised for more than 24 hours
  • a courtesy car in all cases
  • etc.

The choice is yours. In all instances, we will provide you with a presentable vehicle, for as long as necessary and with no time or mileage restrictions.