You are important to us.

Customer satisfaction is our top priority, therefore Alphabet offers a wide variety of services aimed at the company and the company car driver.

Drivers can count on Alphabet's customer service team as a trusted point of contact. We are always available for our customers, whether they need our support with car selection, recommendations on specific models or benefit-in-kind tax calculations and equipment.

Alphabet´s telephone helpdesk can assist with the following:

• Car related contractual terms and conditions
• Information on service centres in your area  
• Daily rental car reservations
• Breakdown and recovery service
• Car theft advice

Country Contacts:

AUSTRALIA
E-mail: info@bmwfinance.com.au

AUSTRIA
Phone: +43 662 8379 4800
E-mail: office@alphabet.at

BELGIUM
Phone: +32 3 890 51 51
E-mail: info@alphabet.be

DENMARK
Phone: +45 70 15 15 44
E-mail: info.dk@alphabet.com

FRANCE
Phone: +33 1 30 44 55 66
E-mail: alphabet.france@alphabet.com

GERMANY
Phone: +49 89 998 22 0
E-mail: a-z@alphabetde.com

ITALY
Phone: 800 90 80 77 (toll-free number within Italy)
E-mail: infoclienti.alphabet@alphabet.com

NETHERLANDS
Phone: +31 70 414 7654
E-mail: alphabet.netherlands@alphabet.com

NORWAY
Phone: +47 66 85 84 50
E-mail: firmapost@alphabet.com

SPAIN
Phone: +34 902 27 27 28
E-mail: info.spain@alphabet.com

SWEDEN
Phone: +46 8 585 360 70
E-mail: kundtjanst@alphabet.com

SWITZERLAND
Phone: +41 58 269 65 67
E-mail: contact@alphabet.com

UK
Phone: +44 1256 747 010
Maintenance: 0870 - 50 50 143
E-mail: alphabet@alphabet.co.uk